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Return Policy

You are entitled to cancel your order within 15 days without giving any reason for doing so.

The deadline for cancelling an order is 15 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@shoperclub.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

·        The goods were purchased in the last 15 days

·        The goods are in the original packaging

The following goods cannot be returned:

·        The supply of goods made to your specifications or clearly personalized.

·        The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

·        The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

·        The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

More About Shoperclub

AN ONLINE SHOPPING PLATFORM WITH GREAT DEALS
Shoperclub is a leading online shopping site based in Punjab that brings you great deals, We offer unbeatable deals featuring an endless range of products priced at affordable rates. What is even better? We enhance your experience with the eCommerce Guarantee, which means your payment is held in our system and only released to the seller after you have received your purchase in good condition! All because we value you as our customer. What are you waiting for? Come aboard and start browsing!

Shoperclub -- QUALITY PRODUCTS, LOW PRICES
Shoperclub strives to provide you with a great online shopping experience and we know a great experience often includes affordable prices. That is why you should check out Shoperclub site/app’s daily online Shocking Sale, where we offer you different products at a discounted price, ensuring you get a bang for your buck. We even offer free shipping, Flat rate shipping, carrier-wise shipping on products! For brand-loyal customers, head over to Shoperclub Mall for authentic products at superb prices.

Want to look your best without burning a hole in your wallet? Check out Style by Shoperclub for our top picks in fashion. Want to get the best prices for day-to-day items? Browse through our Lowest Price Guaranteed page. If you find the same Lowest Price Guaranteed item being sold at a lower price by a competitor, we will reward you with 120% of the price difference in Shoperclub Coins! You can also find official online stores for some of Bangladeshis biggest brands here, such as Nestle, Unilever, Mydin, Tefal, Calvin Klein, and more right here on our platform.

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